Community Liaison (Bloomington)

CarDon is a family-owned senior-living company with more than 20 communities in the Midwest. We offer independent and assisted living, rehabilitation, skilled nursing and memory support. We’re rapidly growing, offer a wide variety of career paths, and reward bright ideas and hard work. Work for the best and join the Heart of the CarDon family of care.

• Referral Process Management: Expedite the referral process from hospital partners, ensuring a smooth transition for patients to our facilities.
• Bedside Visit Coordination: Facilitate and expedite bedside visits to assess patient needs and promote our services effectively.
• Cross-Selling Referrals: Identify opportunities to cross-sell referrals and services to maximize conversion rates and support the company’s census goals.
• Home and Community Referrals: Assist with home or other community referrals as needed.
• Clinical and Payment Knowledge: Maintain a strong understanding of the SNF business line, including clinical and payment aspects, to effectively communicate and educate hospital partners, patients and families.
• Sales and Relationship Building: Build and maintain strong relationships with hospital partners, physicians, discharge planners, and other healthcare professionals to drive referrals. Strong internal relationships with facility staff and management teams are equally important.
• Multitasking: Handle multiple tasks and responsibilities efficiently to meet the demands of a high-volume hospital accounts environment.
• Technology Proficiency: Utilize various technology platforms and hospital EHR systems accurately and efficiently.
• Data Tracking: Maintain accurate records of interactions, referrals, and conversion rates for reporting purposes.

• Bachelor’s degree in a related field preferred.
• Previous experience in healthcare sales, Director of Admissions or Marketing, or a related role is highly desirable.
• Strong understanding of the skilled nursing facility (SNF) business line, including clinical and payment aspects.
• Excellent sales and relationship-building skills with a proven track record of success.
• Exceptional organizational and multitasking abilities.
• Proficiency in using various computer systems and technology platforms.
• Ability to learn and efficiently use hospital electronic health records (EHR).
• Strong communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Availability to travel to hospitals and healthcare facilities as needed.
• Valid driver’s license and reliable transportation.